Consistently demonstrates superior customer service skills by displaying service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. Assist with daily ta

Responsible for the development of promotional design and strategy Responsible for the development, implementation and maintenance of the business plan and operational budget for areas of responsibility Responsible for the successful development and execution of projects and programs related to Entertainment, Promotions and Special Events and Bus Marketing programs. Conti

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Receives cash, comps and credit cards, makes change, issues receipts and maintains records of all transactions. Food checkers observe food being transported from the kitchen and record amount of food on food checks. Effective visual and verbal communication with customers. Must be able to lift and transport up to 25 pounds with high degree of ambulatory mobility to servic

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Signs out floor key and reports to assigned section. Cleans guest rooms following housekeeping procedures. Reports any discrepancies in room status to Supervisor. Reports repairs needed in work area to Supervisor. Ensures guest security by locking all doors and keeping keys secured. Signs in key and turns in reports to Supervisor at end of shift Perform all necessary clea

Provides prompt, courteous, and efficient service. Observes all rules for order taking and has a thorough knowledge of correct table service. Displays salesmanship and hospitality. Maintains knowledge of all products and prices. Maintains excellent grooming and personal conduct. Observes and fulfills side work and preparatory duties. Give customers a great experience Make

Sorts, counts, and records the contents of the table game drop boxes, slot drop boxes, sports book kiosk drops, non gaming drops and NRT drops according to procedure. Fills NRT cassettes, prepares NRT coin bags and completes the replenishment of NRT coin. Responsible for minor repairs and maintenance of Soft Count room equipment. Maintains general upkeep of Soft Count roo

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Attracts, develops, and retains new player patronage through personalized service. Assists in the development of programs to increase player worth while staying with established comping guidelines. Represents management at special events. Greets and hosts customers maintaining a high standard of courtesy, friendliness, and a hospitable attitude. Assists customers in follo

Prepares tableware for washing, i.e., scrapes plates, pre soaks silver, places all items to be washed in their proper rack. Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergents at proper level. Washes dishes and then stacks and stores china in appropriate kitchen area. Thoroughly cleans dishwashing equipment and working

Ensures that all service and check control procedures are followed. Demonstrates a courteous and pleasant attitude to all our guests. Ensures sanitation compliance and guidelines. Supervises service and performance of all Food & Beverage service personnel. Responsible for station rotations. Resolves guest complaints. Participates in quarterly training and new hire trainin

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Works to prevent and resolve altercations among guests. Stops all inappropriate behavior immediately in a professional manner. Responsible for checking guests' identification to ensure they are age appropriate. Enforces capacity regulations. Maintains constant vigilance to ensure the safety of patrons, employees and company property. Responsible for accurate reporting and

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