Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with

Greet customers as you see them, speak politely, and assist customers. Maintain personal grooming and uniform standards. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Follow safety procedures while using a sharp knife, toaster, ovens, and other food preparation tools and appliances. Remove and re line trash cans, cl

Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to report missing or found articles and any sign of damage or needed repair. Be graciously attentive to guests, answering questions and g

The Server performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food or