Job Overview:

The Assistant will work with the professional staff of Care Management in performing discharge planning functions. They provide administrative support and key operational functions toward the goals and objectives for the department. The assistant meets with inpatients to provide information on hospital discharge services and community resources; educates patients and their families on Medicare and Medicaid requirements, including the delivery of Important Message to Medicare Beneficiaries. They will also provide patients with information on Advanced Directives.

Qualifications:

Required:

• High school diploma
• Word and Excel knowledge and experience
• Good oral and written communication skills
• Proficient typing skills, intermediate to advanced Word, Excel and Access knowledge and intermediate PowerPoint knowledge, excellent oral and written communication skills
• Independent decision making skills and comprehensive knowledge of managed care concepts, related terminology and data systems
• Excellent verbal communication and customer service skills
• Strong communication skills both written and verbal
• Ability to assist with entire scope of discharge planning (keep statistics, maintain service delivery and follow up with patients and families)
• Good follow up skills and ability to work independently

Preferred:

• Bachelor s degree
• Understanding of hospital policies and procedures and structure of medical center departments
• Understanding of contractual terms and their implications

Scheduling Requirements:

• Day Shift- 8:30am to 5pm
• Monday through Friday
• Full-Time

Essential Functions:

• Provides administrative support to Director and Manager
• Collaborates with Social Work and Case managers to assist in patients discharge planning
• Assists in making referrals for discharge planning to subacute rehabilitation facilities and visiting nurse agencies
• Assists in arranging patient transport for patients returning home or to skilled nursing facilities
• Assists in photocopying patients medical record and compiling necessary documentation as needed for discharge planning
• Educates patients and their families on Medicare and Medicaid requirements, including the delivery of Important Message to Medicare Beneficiaries
• Provides information to patients about Advanced Directives
• Meets with patients and family members to provide information on hospital discharge services and community resources
• Collaborates with Social Workers to provide patient referrals to public or private agencies for assistance
• Provides phone coverage for Care Management
• Provide administrative support to Case Managers and Social Workers

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.