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Business Support, Concierge
Summit, NJ
Job Description
What this job involves - The Business Support, Concierge will be responsible for providing general office support with a variety of clerical activities and related tasks. The Business Support, Concierge will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
What is your day to day?
Enthusiastically greet/ host and provide support to guests, visitors, and employees.
Create memorable experiences with a warm, welcoming personality.
Take initiative to proactively address guest needs and answer questions.
Answer all in-coming calls and directs the caller to the appropriate associate.
Service as main of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
Order, maintain and organize all kitchen and office supplies
Resolve problems associated with all building services including janitorial, mailroom, copier services, parking, badging, and conference rooms.
Assists with the coordination and scheduling of office/building maintenance activities
Provide excellent customer service to both internal and external customers
Any and all other duties and tasks assigned
Work Schedule
Monday - Friday, 10 AM - 6 PM
Desired experience and technical skills
Required
High School diploma, state equivalent, or GED equivalent.
Proficient in Microsoft Office products such as Outlook, PowerPoint, Excel, etc.
Strong verbal and written communications skills
Strong team player with a "can-do" attitude
Excellent customer service skills
Ability to identify issues and solutions
Ability to stand and/or walk for prolonged periods of time
Preferred
Minimum 2 years previous customer service-related experience
Knowledge with access control; granting and restricting visitor access
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What is your day to day?
Enthusiastically greet/ host and provide support to guests, visitors, and employees.
Create memorable experiences with a warm, welcoming personality.
Take initiative to proactively address guest needs and answer questions.
Answer all in-coming calls and directs the caller to the appropriate associate.
Service as main of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
Order, maintain and organize all kitchen and office supplies
Resolve problems associated with all building services including janitorial, mailroom, copier services, parking, badging, and conference rooms.
Assists with the coordination and scheduling of office/building maintenance activities
Provide excellent customer service to both internal and external customers
Any and all other duties and tasks assigned
Work Schedule
Monday - Friday, 10 AM - 6 PM
Desired experience and technical skills
Required
High School diploma, state equivalent, or GED equivalent.
Proficient in Microsoft Office products such as Outlook, PowerPoint, Excel, etc.
Strong verbal and written communications skills
Strong team player with a "can-do" attitude
Excellent customer service skills
Ability to identify issues and solutions
Ability to stand and/or walk for prolonged periods of time
Preferred
Minimum 2 years previous customer service-related experience
Knowledge with access control; granting and restricting visitor access
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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