Poker Integrity Associate
Jersey City, NJ 
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Posted 14 days ago
Job Description
Position: Poker Integrity Associate
Location: Jersey City, NJ
Remote Status: Hybrid
Job Id: 2382
# of Openings: 1
Poker Integrity Associate
Jersey City, NJ

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

About the Role
The Poker Integrity Associate will assist with all investigations for the Poker product as well as provide support and assistance to our poker clients.

Responsibilities
  • Analyze, track, and monitor various poker fraud patterns as it relates to Poker and report to the Poker Team with any critical observations including:
    • Money/Chip Dumping
    • Collusion
    • Bots
    • RTA Tools usage
    • Bonus Abuse
    • Multi-Accounting
  • Detect, investigate and be an analytical problem-solver
  • Work according to set priorities and current business needs
  • Report incidents, bugs and malfunctions affecting both external and internal processes to the Supervisor in a timely manner
  • Perform scheduled daily poker fraud checks
  • Respond to all queries in line with SLA
  • Responsible for analyzing various poker fraud alerts and reports.
  • Assist with special projects that may be assigned from time to time
  • Additional tasks as required by the Team Leader/Supervisor or Manager
  • Work with other departments within the company such as Customer Service, Risk and Payments, and VIP Teams to resolve all member complaints/issues in relation to poker inquiries/cases
Essential Functions
  • Must be able to stand or sit and operate computers and other technological devices for extended periods of time
Qualifications
  • In-depth understanding of online poker and history of playing online at a high volume is required
  • Experience working in an online gaming environment is a plus
  • An ability to remain focused and to deliver high quality work under pressure.
  • Ability to identify fraud and abuse patterns
  • Sound and demonstrable experience with fraud analysis and investigations
  • Demonstrate decision making and problem-solving skills
  • Data-driven and detail-orientated with good analytical skills
  • Must have a strong interest in Gaming and a vast knowledge of Poker
  • You can describe a range of game variants, and the appeal of each type of play
  • Flexibility with working hours and the willingness to work evenings, weekends, and public holidays in line with company requirements.
  • Proficient in Microsoft Office with a strong focus on Excel
  • Hard, dedicated worker who can multi-task
  • Organizational approach to the daily workload
Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:
  • Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.
  • Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
  • Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
  • Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Gaming Compliance

Candidate must comply with and support the company's responsible gambling policies, procedures and initiatives.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.
Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

Pay Range: $22.88 - $30.04 per hour
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Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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