• Understands and responds to internal guests needs.
• Communicates in a friendly, respectful and understandable manner.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments?
• Speaks positively about the company, co-workers and guests.
• In accordance with J.A.C. 19:451.11(c)(2), any individual employed in this position must sign an acknowledgement of these regulatory requirements prior to being employed in the Surveillance Department
• Maintains surveillance on designated areas and activities.
• Assists with training of new Surveillance officer according to standard operating procedures.
• Other duties as assigned.

Records any irregular activity as required.

NOTE: EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 13:69D-1.10 and 1.11 AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".

High School (preferred)

*Must know the camera equipment and those methods of operation and recording as required *Must have knowledge of games cheating methods and related illegal activities (preferred)

NJ Casino EE Registration (preferred)