About This Role:

The position is responsible for all aspects of accounts receivable for the Veterinary Health Center. This position will evaluate client accounts, accept payments, reconcile cash drawers and receipts and assist the client with any account needs necessary. This position will also work directly with the business manager to resolve any client queries or problematic situations that may arise, including but not limited to non-payment, delayed payments and other irregularities.

This position is part-time. The hours worked will be during the evening and weekend shifts.

Duties/Responsibilities:

Cashier Duties and Client Care for VHC-

* Evaluate patient account to ensure all transactions have posted to the account

* Accept payments (cash/credit card/check/CareCredit) from client

* Calculate and return change when required by the payment method

* Maintain adequate change denominations in the cash drawer and request additional change as needed

* Reconcile cash drawers and sales receipts at required points and end of shift

* Review/Correct the DYPY (Daily Payment Report) report at required points

* Communicate with clients via face to face/phone/email while acting with sensitivity and understanding because clients are often facing unplanned medical expenses and/or the death of a pet

* Answer client questions, explain policies and available payment options using administrative knowledge

* Work with manager on client payment problems and/or credit issues as needed

* Work as a member of the A/R team

to ensure accuracy and meet goals.

Accounts Receivable-

* Monitor client account details for non-payments, delayed payments and other irregularities

* Research and resolve client queries when needed

* Track and work with the Business Manager resolving outstanding payment issues with hospital clients

* Follow up on collection and allocation of payments

* Collaborate with the Business Manager in resolution of problematic situations with client financial issues

* Follow established procedures for processing receipts and collections activity

* When needed assist with monthly generation of client invoices and statements, distribution of monthly invoices and review sorted statements checking for billing errors

* When needed call/communicate with clients that have past due balances at 30/60 days and document communication, and other duties as assigned.

Why Join Us:

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off - vacation, sick, and holidays. To see what benefits are available, please visit:

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the

Worksite Options:

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

Visit this for K-State's guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review.

What You'll Need to Succeed:

Minimum Qualifications:

* High school diploma

* 6 months of relevant experience

Preferred Qualifications:

* Bachelor's degree in business or related field

* 2-3 years of experience in cashiering or accounts receivable area

* Ability to calculate sales and change quickly

* Accountability and accuracy in reconciling sales receipts

* Oriented toward serving others and helping clients

* Exceptional client-service skills

* Excellent verbal communication

* Ability to work in a fast-paced, stressful environment

* Attention to detail

* Knowledge of point-of-sale systems

Other Requirements:

• Applicants must be currently authorized to work in the United States at the time of employment.

How to Apply:

Please submit the following documents:

1. Resume
2. Cover letter
3. Contact information for three professional references

Screening of Applications Begins:

Immediately and continues until position is filled.

Anticipated Hiring Pay Range:

$17.00 - $20.00 hourly

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.