Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area. Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently. Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and e

The Patient Safety Coordinator is responsible for assisting the Patient Safety Manager and Assistant Vice President of Patient Safety & Regulatory with coordination of an organization wide patient safety program and all activities related to CUH Patient Safety Plan. Assists with development of education/training programs meant to increase awareness of patient safety initi

Identify and screen patients for social determinants of health and connect them to appropriate resources Essential functions and responsibilities include Work with staff to identify eligible patients for project Introduce the screening tool to patients and assist patients who require extra help completing the screening tool Work with clinical and administrative staff to r

THIS POSITION REQUIRES ROTATING WEEKENDS Join an administrative team that supports Cooper's large Department of Hospital Medicine. The position primary provides administrative and clerical support. Strong computer (Microsoft Office) & communications skills are a must. Basic analytical support plus database creation and maintenance will be required. Extreme attention to de

An Outcomes Manager is an RN with at least 5 years, clinical experience related to patient population(s) of specification. Strong analytical skills necessary to develop, implement, and monitor an outcome based reporting system for high risk diagnoses, patient groups, physicians, and specific care processes. Prefer experience with performance improvement. Must possess effe

Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at proced

Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at proced

Serves as a central resource for information concerning patients' rights and responsibilities, advance directives and ethical issues. Serves as interpreter for Spanish speaking patients when needed. Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism. Leads efforts to collect, analy

include concise documentation of all patient belongings and valuables delivered to us for safekeeping, return of all items to the patient or their APR, organization of items with current inventory on file for reference. Management also includes ensuring the timely return of all patient belongings and valuables upon discharge from our facility. Collaborate with and support

Provide support and assistance to the Department of Graduate Medical Education, including the Director, Graduate Medical Education, Assistant DIO GME, and Sub committee Chairs and to perform responsibilities with the use of independent judgment, professional communication, decision making and interpersonal skills. Has supervisory responsibility for GME staff and directs t

HCA Admitting Officer responsibilities include various activities related to patient intake and financially securing encounters through comprehensive insurance verification in a 24/7 operational department. Facilitates accurate and thorough patient registration and confirm all compliance forms are obtained timely. Execute administrative duties as requested by hospital uni

Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at proced

Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision making to achieve both local and organization objectives. Demonstrated experience in improvement of assigned areas outcom

Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area. Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently. Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and e

Responsible for overseeing and managing institutional accreditation compliance and excellence of the network's Graduate Medical Education (GME) programs as well as serve as the GME lead for new program accreditation. Will work closely with the Designated Institutional Official. Will report to the Administrative Director of GME. Proficiency in software applications includi