Checks reservations and seats guests in a courteous and friendly manner.
Relays any guest compliments and complaints to the appropriate supervisor.
Responsible for providing excellence in service.
Greet customers as soon as they walk through the door
Provide patrons with accurate wait time estimates during busy periods
Maintain a neat, organized front-of-house environment
Seat guests and take initial drink orders as needed to ensure ideal speed of service
Assist with opening/closing tasks and side work as needed
Learn food and beverage menu
Rotate seating between different stations to ensure even workloads for waitstaff
Answer phones and schedule reservations with large parties
Other Duties as assigned
Qualifications
Experience
*Flexible schedule, particularly for weekend/evening shifts
*1+ years customer service experience, preferably in the hospitality industry
(preferred)
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.