Principal Duties and Responsibilities: |
* Consistently demonstrates superior customer service skills by displaying outlined service behaviors. * Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. * Creates an atmosphere of luck and celebrates guests' wins. * Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. * Anticipates needs and provides fast, flawless service. * Checks for satisfaction and effectively resolves service breakdowns when they exist. * Promotes programs and card membership. * Provides a warm farewell and thanks guests for visiting. * Enforces company security/safety regulations. * Guards transfer of money and chips. * Performs all security/safety related duties for Casino/Hotel. * Represents company and its property to ensure all Casino regulations are adhered to at all times. * Operates motorized vehicle, i.e. company van. * Participates in the supervision, operation and/or support the multi-casino Bad Beat system. Other duties as assigned. |
Qualifications: |
* Interpersonal and communication skills. * Physically able to stand and walk for long periods of time regardless of weather conditions. * Must have a valid NJ State Driver's License. * CPR certified or the ability to obtain certification required.
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE". |