Answers hospital incoming calls. Calls are answered within 3 rings. Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller. Uses proper questioning techniques for callers, visitors and patients to ensure information is accurate. Contacts hospital personnel as requested through paging sy

A day in the life of a Unit Secretary at Hackensack Meridian Health includes Performing clerical duties related to admission, discharge, and documentation of patient information while prioritizing and organizing work assignments based on changing needs and situations in the department Greeting patients and families. Assisting them in filling out necessary forms and paperw

A day in the life of a Unit Secretary at Hackensack Meridian Health includes Performing clerical duties related to admission, discharge, and documentation of patient information while prioritizing and organizing work assignments based on changing needs and situations in the department Greeting patients and families. Assisting them in filling out necessary forms and paperw

Acts as Liaison Acts as liaison between patient and staff personnel on issues of care and communication. Provide appropriate avenues through which information may be obtained and concerns may be voiced regarding rights, care, and service. Data Collection & Reporting Completes patient call backs on non clinical level to ascertain patient satisfaction of prior visits. Assis

Schedules appointments, meetings or conferences for departmental personnel utilizing interdepartmental and/or hospital wide computerized scheduling systems. Files reports, prepares documents, and forwards correspondence. Answers telephone and takes accurate and detailed messages. Prioritizes call through screening process. Refer calls to appropriate personnel. Answers que